My Design process

After working in product design for over 15 years, I have found my process consists of these three primary tenets.

Understand the current system, the data that feeds into it, and underlying technologies available.
Talk with Product Management to learn the business goals and roadmap for the product.
Interview users in their workplace to learn how they use our products and their biggest challenges, so I can advocate for them.
Review intel from voice-of-customer data such as survey, customer service call center and feedback channels.

Develop storyboards and journey maps to clearly map out the current system, and identify what works, where the gaps are, and localize user pain points to their cruxes.
Develop a timeline for enhancements and new features - working with Product to prioritize it according to user needs, feasibility, and build time.
Develop wireframes and initial prototypes that adequately simulate the intended experience.
User testing with end users to validate designs, determine what works and what needs refinement.

Use Figma design system component libraries to ensure consistency in UI patterns across products.
Use Figma to create UI designs.
Assist engineering teams with assets and specifications to ensure the experience is built as intended.
Use high fidelity prototypes as the source of truth for requirements - ensure Product teams requirements are lock step to these.